Sources of Help

We are now at the Whitmore and Canalside Community Centre, 2-4 Phillipp Street, London N1 5NU.  Correspondence to :

10 Kempton House, Phillipp Street, London N1 5PE

We provide general housing advice & advocacy, short term accommodation referrals if possible to local authorities and housing schemes e.g. hostels, co-ops, social or supported housing. Follow-up resettlement support with home visits and key working sessions, basic provisions if available and tenancy support. To refer yourself or a service user for assistance please download, complete and email or post Gems Referral Form

For information on issues relating to homelessness, contact your local homelessness forum. If you think you may be put into a homeless situation it is always best to register with your local council housing department in the first instance.

For Hackney visit: Hackney Service Centre, 1 Hillman Street E8 1DY. Drop-in or tel: 020 8356 2929 for a homeless assessment or tel: 020 8356 5843/5849/5869 for advice.

For Islington, visit Northway House, Housing Aid Centre, 257 Upper Street, London N1 1RU. Drop-in or tel: 020 7527 6321 fax: 020 7527 6307 for a homeless assessment or tel: 020 7527 6379 for advice.

Both Hackney and Islington have developing forums for statutory and voluntary sector partnership working. Hackney Single Homeless and Rough Sleepers Forum is now run by a Voluntary Sector liaison officer at London Borough of Hackney. Islington Homeless Forum, previously chaired by Luton (St Mungo's) is now chaired by Savvas Panas (Pilion Trust). For information on drop-in centres contact Olga at A list of local homeless support agencies and drop-ins in Hackney, Islington, Tower Hamlets and Southwark is available - click here.

For more details about Islington Homelessness Forum (I.H.F.) and member agencies, contact Hitesh Tailor, LBI Co-ordinator (020 7527 4438 / email or Savvas Panas, (Chair) at the Pilion Trust (email or you can visit /IHF.


Guide to housing and benefit advice, tenancy support & drop-ins at the following times and locations :
For a leaflet of our opening hours, please click here (drop-in leaflet.rtf) to download.